Privacy Policy

1. Introduction

Phoros Cloud ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our business management platform and related services.

2. Information We Collect

2.1 Information You Provide

• Account Information: Name, email address, phone number, business name, and billing information when you register
• Business Data: Inventory records, sales transactions, customer information, invoices, and other business data you enter into the platform
• Communications: Messages you send to us or through our platform, including support requests

2.2 Information Collected Automatically

• Usage Data: How you interact with our platform, features used, and time spent
• Device Information: Browser type, operating system, device identifiers, and IP address
• Cookies: We use cookies and similar technologies to enhance your experience

3. How We Use Your Information

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send administrative messages, updates, and security alerts
• Respond to your comments, questions, and support requests
• Monitor and analyze usage trends to improve user experience
• Detect, prevent, and address technical issues and fraud
• Comply with legal obligations

4. Information Sharing

We do not sell your personal information. We may share your information with:

• Service Providers: Third parties who perform services on our behalf (hosting, payment processing, analytics)
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Legal Requirements: When required by law or to protect our rights
• With Your Consent: For any other purpose disclosed to you with your consent

5. Data Security

We implement industry-standard security measures to protect your data, including:

• SSL/TLS encryption for data in transit
• Encryption at rest for sensitive data
• Regular security audits and penetration testing
• Access controls and authentication requirements
• SOC 2 compliance standards

6. Data Retention

We retain your information for as long as your account is active or as needed to provide services. You may request deletion of your data at any time through our Data Deletion page.

7. Your Rights

Depending on your location, you may have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to or restrict processing
• Data portability
• Withdraw consent

To exercise these rights, contact us at privacy@phoroscloud.com

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable laws.

9. Children's Privacy

Our services are not intended for children under 16. We do not knowingly collect personal information from children under 16.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy, please contact us at: